Projects & Initiatives
Where Finance, Operations, and AI Converge
Operational systems I run today, and transformation initiatives I am designing on top of them. Working practice is labelled as documented; designs and concepts are labelled as professional positioning — never dressed up as finished products.
Multi-Branch Cash Collection & Control
Problem
Cash moving from many retail branches to the bank is where revenue leaks: uncounted drawers, unresolved POS discrepancies, and slow escalation.
Solution
A disciplined daily collection routine: branch-by-branch counts, immediate discrepancy resolution with cashiers, and structured escalation to head office finance.
Business Impact
Keeps daily revenue whole and traceable across branches, and shortens the distance between an anomaly appearing and someone owning it.
Architecture
Branch POS → daily physical count & match → discrepancy log → resolution or escalation → consolidated hand-over to finance.
Technologies
- Foodics POS
- Odoo
- Microsoft Excel
- Structured checklists
Branch Camera Monitoring & Incident Response
Problem
Management cannot stand in every branch. Without systematic observation, small operational failures and fraud patterns stay invisible until they are expensive.
Solution
CCTV-based monitoring routine paired with direct branch communication: observing transactions and floor operations, logging exceptions, and driving incidents to closure.
Business Impact
Deters and detects irregularities, supports fair and factual investigations, and gives leadership a truthful picture of branch reality.
Architecture
Live & recorded feeds → observation checklist → exception log → verification call with branch → incident file → resolution report.
Technologies
- CCTV platforms
- Incident logs
- Escalation communications
Resort Revenue & Night Audit Control
Problem
A resort's daily close is unforgiving: rates, reservations, cashier sessions, and revenue must reconcile every single night.
Solution
Carried the nightly audit cycle throughout seven years: rate control, account audits, cashier audits, cash-drawer closing, and daily revenue closing, alongside reservations management and budget input.
Business Impact
Years of clean, on-time closings — the kind of unglamorous accuracy that protects both revenue and trust.
Architecture
PMS transactions → nightly audit checklist → cashier & account reconciliation → revenue close → morning management summary.
Technologies
- Opera PMS
- Fidelio Suite 8
- Microsoft Excel
Financial Middleware — Reconciliation Layer
Problem
POS, ERP, and bank deposits each tell their own version of the day's revenue; reconciling them by hand is slow and error-prone.
Solution
A design for a lightweight middleware layer that ingests POS totals, collection records, and deposit confirmations, matches them automatically, and surfaces only the exceptions.
Business Impact
Aims to convert hours of matching into minutes of exception review, with a full audit trail by design.
Architecture
Sources (POS / collections / bank) → normalization → matching engine → exception queue → AI-drafted exception narrative → human sign-off.
Technologies
- Foodics API
- Odoo
- Spreadsheet automation
- LLM-assisted exception summaries
Branch Operations Dashboard
Problem
Daily branch performance lives in scattered messages and memory; leadership sees it late and unevenly.
Solution
A single daily view per branch: collections status, discrepancy count and state, monitoring observations, and open incidents — updated on a fixed rhythm.
Business Impact
One glance tells leadership which branch needs attention today — decision support instead of data archaeology.
Architecture
Daily field inputs → structured template → consolidation sheet → KPI view + narrative summary → distribution to management.
Technologies
- Excel / BI tooling
- Structured daily inputs
- AI-generated summaries
AI-Assisted Operations & Reporting Workflow
Problem
Reports, investigation write-ups, and reconciliation notes consume the hours that should go to judgment and follow-up.
Solution
A personal AI workflow in daily use: reusable prompt templates that turn raw figures and field notes into consistent reports, logs, and investigation narratives — always reviewed against source data.
Business Impact
Reclaims working hours for actual control work and raises the consistency of everything leadership reads.
Architecture
Raw notes & figures → prompt template → drafted output → human verification vs. source → filed report.
Technologies
- ChatGPT
- Claude
- Gemini
- Prompt libraries
Inventory Visibility Platform
Problem
In multi-branch retail, inventory shrinkage hides in the gap between system counts and shelf reality.
Solution
A concept extending the cash-control discipline to stock: cycle-count routines, variance logs, and camera-supported verification for high-risk items.
Business Impact
Intended to give shrinkage the same visibility and ownership that cash discrepancies already have.
Architecture
System stock → scheduled counts → variance log → camera/receipt cross-check → root-cause note → corrective action.
Technologies
- Odoo inventory
- Foodics
- Count checklists
- CCTV cross-checks
Concept and design initiatives are presented as work in progress by intent: they show how operational experience translates into transformation thinking.